Privacy policy

Last updated: August 23, 2026

At Veytrionn, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit veytrionn.com, place an order, or contact us.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Name
Billing and delivery address
Email address
Telephone number
Order and purchase information
Payment and transaction information
Information you provide when contacting our customer service
Technical information such as IP address, browser type, device information, and website activity

We only collect information that is reasonably necessary for operating our store and providing our services.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Process payments
Arrange delivery of your purchases
Provide customer support
Communicate with you regarding your orders
Handle returns, refunds, and complaints
Improve our website, products, and services
Prevent fraud, abuse, and unauthorized activity
Comply with applicable legal and accounting requirements

We will not use your personal information for purposes that are incompatible with the purposes described in this policy unless permitted or required by applicable law.

3. Legal Basis for Processing

Depending on the circumstances, we process personal data based on one or more of the following legal grounds:

Contract: When processing is necessary to fulfill an order or provide services you have requested.
Legal obligation: When we are required to retain or process information to comply with applicable laws.
Legitimate interests: When processing is necessary for purposes such as website security, fraud prevention, customer service, and improving our services, provided that your interests and fundamental rights do not override those interests.
Consent: When we rely on your consent, such as for certain marketing communications or non-essential cookies.

You may withdraw consent at any time where processing is based on consent.

4. Payment Information

Payments made through our website may be processed by third-party payment providers.

Veytrion does not necessarily have direct access to or store complete payment card details. Payment information is handled by the applicable payment provider according to its own privacy policy and security procedures.

5. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website, and improve our services.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

6. Sharing Personal Information

We may share personal information with trusted service providers when necessary to operate our business, including providers involved in:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting and technical services
Customer support
Analytics and website performance
Marketing services, where applicable

These service providers may only process personal data as necessary to provide their services and, where applicable, under appropriate contractual arrangements.

We may also disclose information where required by law, legal proceedings, governmental authorities, or to protect our rights and prevent fraud or abuse.

7. International Data Transfers

Some of our service providers may process personal data outside Sweden or the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will take appropriate measures required by applicable data protection legislation to ensure that your information receives an adequate level of protection.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including fulfilling orders, providing customer service, resolving disputes, preventing fraud, and meeting legal, accounting, or reporting obligations.

The specific retention period may vary depending on the type of information and the applicable legal requirements.

9. Your Rights

Under applicable data protection laws, including the GDPR, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain processing activities
Request data portability where applicable
Withdraw consent when processing is based on consent

To exercise your rights, please contact us using the information below.

We may need to verify your identity before processing certain requests.

10. Marketing Communications

If you have provided consent to receive marketing communications from us, you may unsubscribe at any time by following the unsubscribe instructions included in our communications or by contacting us at info@veytrionn.com

Unsubscribing from marketing communications does not affect transactional communications that are necessary for your orders or account.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to use ecommerce services without appropriate consent.

If you believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of those websites before providing them with personal information.